Northaven Medical Van: A Few Friendly Reminders
A little planning and cooperation help keep this valuable resident service running smoothly!
Northaven's medical van provides residents with convenient transportation to medical appointments, helping support independence and access to important healthcare services. To keep things running smoothly and accommodate as many residents as possible, we'd like to share a few friendly reminders.
Medical Van Hours & Availability
Monday, Tuesday & Wednesday | 8:00 a.m. – 3:00 p.m.
The medical van is an optional service provided by Northaven, and rides are scheduled on a first-come, first-served basis. Space is limited, so unfortunately, not every transportation request can always be accommodated.
Scheduling Your Ride
To ensure your request is processed accurately, please remember:
Complete your own yellow request form, including full destination addresses and telephone numbers. Please write clearly and double-check your information, as completing forms is the resident's responsibility, not the staff's.
Submit all requests through the Front Desk. Please do not contact Gabe, our medical van driver, directly about scheduling.
Turn in your request as early as possible for the best opportunity to secure a ride.
Confirm your scheduling with the Front Desk during the week of your appointment. You will receive a call the day before your scheduled trip with your departure time.
Our scheduling team and driver work hard to make this service available to as many residents as possible, and we appreciate your patience, courtesy, and understanding when coordinating transportation.
A little advance planning and consideration go a long way toward keeping everyone moving safely and efficiently!
Thank You for Your Cooperation!
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